Zia Zareem-Slade unpacks the gamut of retail experiences at Fortnum & Mason, from iconic biscuit tins to memorable window displays. As Customer Experience Director of one of Britain's biggest brands, Zia tells us about digital innovation, artistic collaborations, and next-level desserts: champagne popsicles.
fortnumandmason.com / @fortnums
Fortnum’s Hungry Minds Podcast
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